EOS Fitness Reviews

this review is for their Hawaiian Gardens location. i had signed up at pre opening apprx April 2021. thought i was supporting local business. given them my cc ‘to lock in my rate’ and was told that once they opened they would notify me. fast fwd a few months and zero notifications later, i start noticing random billings on my credit card statement. havent had a chance even to come in for a single workout even. when i contacted Hawaiian Gardens, they referred me to an unavailable contact in San Diego. that i could never get a hold of. not knowing how to stop the billing process otherwise. i contacted my cc. my credit card company tried to claim billing error on less than a handful of charges out of many charges. fast fwd a few more months. EOS 3rd party billing sent my acct to collection. this nightmare never ends

This review is meant for their new Riverview location. The sauna has been broken for over a week now. I just asked when it would be fixed and they are “waiting on the parts”. Brand new facility and you can’t even keep up with the equipment. New machines are already broken as well and have remained broken. This gym may like nice from the outside. But from the inside it’s a dump. They only care about signing up new people.

Had a problem with my account and asked on the website. I heard back on the same day and they made it right. The young lady called me on the phone and was extremely helpful and professional. They froze all of my membership fees for two months free.

Had a problem with my account and asked on the website. I heard back on the same day and they made it right. The young lady called me on the phone and was extremely helpful and professional. They froze all of my membership fees for two months free.